Return & Refund Policy

At Dravon™, we offer a 14-day money-back guarantee, subject to the conditions below.

Return eligibility

Contact us at info@trydravon.com within 14 days of receiving your order to request a return.

For change-of-mind returns under our guarantee, the product must be:

• Unused, uninstalled, and in its original condition.

• Fully functional, without customer-caused damage, scratches, or signs of wear.

• Complete with all original accessories, cables, mounting parts, and manuals.

• Returned in its original packaging.

Please provide your order number or other proof of purchase. These conditions do not limit legally permitted inspection or your rights regarding faulty goods.

How to arrange a return

Email info@trydravon.com with your order number and return request. We will provide the return address and instructions. Please contact us before sending the parcel so it reaches the correct location.

Pack everything securely. We recommend tracked shipping and keeping your postage receipt.

Return shipping costs

Customers are responsible for return shipping costs for change-of-mind returns. These costs are not reimbursed.

If your item arrives faulty, damaged, or incorrect, contact us so we can arrange an appropriate solution, including return shipping at our expense where required by law.

Inspection and refunds

We will inspect returned items to check